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See the change log (10 new changes today)

Frequently Asked Questions

49 people asked this! Click to add your vote!
49

Does BC offer cross-selling?

Jason Bunn asked · 28 replies · Last reply on July 17, 2010 07:46 by rcfrangie

Answered
24 people asked this! Click to add your vote!
24

How to add tracking no. in auto email?

Belle asked · 67 replies · Last reply on July 15, 2010 19:00 by bentonyao

Answered
23 people asked this! Click to add your vote!
23

Can you send the Order Message content with the auto email?

Andrew at Ezi Sports asked · 10 replies · Last reply on June 17, 2010 14:38 by cjbswebs

Answered

Popular Ideas

87 people shared this! Click to add your vote!
87

Free Shipping coupon code

Erez shared · 44 replies · Last reply on July 19, 2010 05:40 by PamMathisParrish

Planned
83 people shared this! Click to add your vote!
83

List of Changes To Variations System

John Taylor shared · 123 replies · Last reply on July 28, 2010 22:20 by daniel.abcwindow

Implemented
57 people shared this! Click to add your vote!
57

Send tracking as a link to the customer

Erez shared · 36 replies · Last reply on March 30, 2010 19:35 by Petra

Implemented

Common Problems

19 people reported this! Click to add your vote!
19

'Bill & Ship to This Address' button doesn't look like a button.

Jon Metz reported · 20 replies · Last reply on July 01, 2010 01:17 by Ezeq
11 people reported this! Click to add your vote!
11

I Can't find ALT Tags.

Craftaholic Supplies reported · 36 replies · Last reply on July 27, 2010 12:16 by ngvietthanhvn.uom
9 people reported this! Click to add your vote!
9

Alt text missing on product homepage

MaxigripStore reported · 12 replies · Last reply on July 19, 2010 16:45 by Louise

Acknowledged

Recent Praise

BEDFORDS.COM is LIVE... Thanks BC :)
— Sean Kaiser, on July 29, 2010 19:33
These Guys/Gals are Awesome!
— Bradley Erickson, on July 21, 2010 14:54
BigCommerce GreatPeople AwesomeService!!!
— Jeffrey Quintero, on July 15, 2010 20:51

See more praise

Message from BigCommerce

*** PLEASE READ ***

Welcome to the BigCommerce community forum

Please be mindful this is not one of our official support channels. BigCommerce employees do not actively monitor this community for support issues.

If you have a question which requires urgent assistance, or is not a basic "how to" question, then please use our official support channels outlined below and not this community.

1. Via phone (M-F, 8:30am-6pm and Saturday 9am-2pm) on 1-888-699-8911

2. Via email/ticket at http://support.bigcommerce.com

If you have a question with which you need urgent assistance or which is not a basic "how to" question then please make sure you use one of our official support channels outlined above and not the community.